Gary Parker is the Managing Director at Avebury Computing. MidexPro sits within Avebury Computing.
Gary first started with MidexPro back in 2007 when he worked on the Helpdesk working for Rodney and Jayne Howlett who initially wrote the MidexPro software.
He bought the company back in 2014 and has been enhancing the product ever since.
‘One of the best parts of my job is hearing compliments from clients who often comment on the Help Desk team and how much they have found the new Cloud software has improved their working day. The time and investment made into making MidexPro a more user friendly and faster product is great to hear’
Gary is a huge Spurs fan and holds a season ticket. Most weekends you’ll find Gary watching Spurs or out on his road bike and if/when he has the time, he likes to go to some of Spurs european away games.
In my spare time, when I’m not following Spurs, I love to cycle and have raised a huge amount for Prostate Cancer. One thing people don’t know about me is that I have Trekked 6 marathons in 6 days along the Great Wall of China. Our company ethos is to give back when we can and I activity encourage all the team here to support causes by either giving their time or expertise to help others’
If you would like to know more about the causes Gary support’s email Support@midexpro.com and Gary will be in touch.
Caroline is our Operations Director. Her previous experience has brought to the business a greater understanding of marketing.
Caroline is responsible for the training and on-going development of all the team and investigates customer satisfaction with Team Leaders. Her previous roles outside of the business has given MidexPro a greater understanding of Marketing the business as well.
Caroline joined MidexPro back in September 2016 coming from the Media Group, Global. ‘I was extremely excited to join the MidexPro team and to be given the opportunity to look at the business with fresh eyes.
I particularly enjoy developing new avenues for MidexPro to make the business even more successful as it is already. There are some exciting new products coming to MidexPro and I’m proud to have instigated some of these new initiatives.
Outside of work, I can be found either dancing around my kitchen listening to all sorts of music or spending time with my family. Family is very special to me and making time for them is key to making me happy’
One thing we didn’t know about Caroline was that she is was a Champion Kick Boxer back in the day. She also supports Manchester United which adds to the football catch up had on a Monday morning.
Jonathan is our first Apprentice Developer who started back in 2017. Now in his second year, his main role with MidexPro is work alongside Kris to improve the functionality and user experience for clients.
Along with this, Jonathan works with our partners at Microsoft to ensure the security of clients data continues to be of the highest standard.
Some of our clients would have already spoken to Jonathan when working on bespoke features for individual practices. ‘My favourite part of the job so far is overcoming complex problems and taking the lead on projects like the design and development of our new email address search facility.
In my spare time, I love to play golf and often go to the driving range with my friends. Fishing and obviously, computer games are also a big part of my free time.
One thing most people don’t know about me is that I go skiing each year and try to beat my top speed. I’m up to 62mph so far!’
Elle is a Support Desk Analyst who works alongside Adam.
Elle is on hand to help you with your queries and guide you through the system and loves learning new ways to help resolve queries and make your user experience easier.
‘I love working for MidexPro, the team are so welcoming, and it makes me incredibly happy when I solve a client’s query, so they can carry on their busy days knowing I’m either on the end of a phone, on Chat or on email to help’
Elle joins us from Nationwide on their Help Desk and has a great way with people on the phone. Many things keep Elle interested outside of work. She’s recently started learning to build PCs and is an avid gym goer.
She’s recently adopted a baby tortoise named ‘Shep’ who she treats as though he is her baby. If you speak to Elle, she’s happy to talk about how amazing Shep is for hours if you’ll let her!
Adam is the Support Desk Manager.
His role as Manager is to support our new Support Desk Analyst, Elle, who works alongside him.
Adams knowledge of the Cloud version of MidexPro is excellent and his skill in learning the complex world of eBilling is also great.
‘Although I have only been with MidexPro for a short time, the feedback I have got is very positive and constructive. Many of you are asking where my accent comes from. I was born and raised in sunny Wiltshire’
Adam likes to spend some of his free time researching new pieces of technology particularly advancements in software. He also enjoys watching Sci-Fi films. His favourite is ‘Pacific Rim’ but he is very partial to some of the Marvel films too.
Adam comes from a technology retail background which gives Adam a great understanding of how to help our users and is excellent in problem solving.
Kris Allen is the Senior Lead Developer for MidexPro. He is responsible for developing the new features and communicating with the Support Team with any bug fixing.
Kris began working with MidexPro back in 2014 and was responsible for bringing the Cloud solution through to fruition as an offering for our users. He continues to improve our product with his own team of developers ensuring that MidexPro gives our users the most secure and efficient product.
Some of our clients would have spoken to Kris when asking for bespoke features to appear on their version of MidexPro. ‘This is one of the best parts of my job; exploring new technologies and seeing how they can be used to make the users life much easier’.
‘In my spare time, I like nothing more than relaxing with my girlfriend watching Sci-Fi shows on Netflix or going climbing with my friends. It won’t be much of a surprise to know that I also love table top gaming!
One thing most people won’t initially see in me is that I am a HUGE fan of trance music and Drum and Bass. Not always the obvious music choice on first impression but it does help me to relax’
Kris’s input for MidexPro has been terrific. He appreciates the many differences each user has and that no two practices are the same. His attention to detail allows us to give our users the best product on the market... in our opinion!
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