MidexPRO Patient Portal
Clinicians and Medical Secretaries looking for the best medical practice management system will have a list of ‘must haves’ on their shopping list.
With most private practice management software, there are some features that should come as standard for example, fully GDPR compliant, Cloud-based for access anywhere in the world, the ability to create and update patient records easily and excellent telephone Support maybe.
But what else is important to you?
Perhaps it is having the ability to send text reminders to patients 48hours before an appointment? Maybe it is a visible list of Patient Recalls? More often than not, the software you choose should also include a Diary that allows for multiple clinics should your business expand.
Have you considered searching for a practice management system that gives your clients an alternative to emailing or calling to make an appointment and allows your business to be open 24/7 – 365 days of the year?
A Patient Portal will effectively offer clients the flexibility they may need to browse your services, view appointment times available and go on to book and pay for that slot, all in one place.
Armed with this information, why wouldn’t you include a Patient Portal as a feature when sourcing a suitable Practice Management Software package.
MidexPRO, is the cost-effective practice management software that offers many clinical features and includes a Patient Portal as standard, to all Users.
The Patient Portal works in conjunction with the MidexPRO Diary. You control which specific Clinic(s) and appointment slot(s) to make available for online bookings and by using the integrated MidexPRO Pay facility, enables payment to be taken, in advance of the appointment or services.
The relevant contact details are taken to secure the appointment and either added to an existing patient or if the appointment is a new client, a new Client page is created within the MidexPRO software and saved for when they arrive for the appointment.
A notification of booking is sent to the patient (with a payment receipt) and the diary slot becomes booked and marked, ‘Unavailable’.
Making the booking and payment process easy, will increase the likelihood of future appointments and helps to create a feel-good customer journey.
If you have a website, simply create a ‘booking’ button to sit on your home page or contacts page, linking the Portal to your MidexPRO Clinical Dairy. If you do not have a website, you can use the same link in email Signatures to encourage patients and client to book through the Portal.
Want to know more?
MidexPRO can offer you the option to trial the full system FREE, for 30days with FREE Support from the team. We can walk you through the system and demonstrate how the Patient Portal can work for you. The Support team can even give you advice on how to get the Portal details out to your client base so they can start to use it.
Your FREE trial will also give you the benefit of trying all the features available on the software and regardless of which speciality your field of expertise is, we are confident that we have the tools to help run your clinics efficiently.
We can even give you advise on how to move from your current provider over to MidexPRO safely and securely in a time frame to suit you.
Visit www.midexpro.com to learn more about the features and integrations or give the Support team a call on 0330 999 3399 or email email@example.com