Running a private practice comes with constant demands on your time, resources and revenue. Missed appointments, late arrivals and manual admin processes can quickly disrupt even the most carefully planned clinic schedule.
At MidexPRO, we understand that investing in the right Practice Management system can feel daunting. That’s why we offer a FREE 30-day trial, giving you the opportunity to explore features designed to help your practice run more efficiently, including two of our most powerful tools: the Diary and SMS Text Messaging.
Together, these features help reduce missed appointments, save admin time and support your sustainability goals.
Take Control of Your Clinical Diary
A well-organised diary is the backbone of any successful private practice. The MidexPRO Diary feature allows you or your secretary to manage:
- Single or multiple diaries
- Multiple locations, rooms or clinics
- Clinic sessions and theatre lists
- Planned leave and availability
- Appointment scheduling across consultants
All of this sits securely within the MidexPRO system and is only viewable by those you grant access to.
Key Benefits of the MidexPRO Diary
- Customisable booking slots tailored to your individual practice needs
- Simple drag-and-drop functionality to quickly amend appointment times or dates
- Printable clinic lists to send to third parties or consultants
- Fully mobile optimised access, so your diary is available wherever you are
- Customisable Patient Portal, allowing patients to book appointments online 24/7
When your diary runs smoothly, your entire practice operates more efficiently, but even the most organised diary can be disrupted by no-shows.
That’s where SMS comes in.
Reduce Missed Appointments with SMS Reminders
If you run your own private practice, you’ll be all too familiar with the financial impact of missed appointments. A patient who fails to attend doesn’t just leave a gap in your diary — they represent lost revenue and wasted clinical time.
Why SMS Works
Text messaging is the fastest and most effective way to reach patients.
- 99% of text messages are read
- Patients are less likely to ignore a text than a letter
- Emails often go unread
- Unknown phone numbers frequently go unanswered
SMS is direct, convenient and minimally disruptive, making it the number one preferred communication method.
Automation Saves Time and Reduces Admin
MidexPRO allows you to automate your reminder messages, meaning:
- Messages can be sent a week before, or 24-48 hours prior to appointments
- You can customise message content
- Same-day reminders can be more personalised
- Your team avoids manually sending individual texts
- Buy as you go text credits via our partner Voodoo or bulk buy to keep costs down.
Automation ensures your staff aren’t working harder than necessary, freeing up valuable time for more important tasks.
The result?
Fewer missed appointments.
More filled clinic slots.
Less administrative burden.
More Than Just Appointment Reminders
The SMS feature offers far more than simple reminders. You can also:
- Send directions to your clinic, including local transport or taxi links
- Share secure links for telephone or video consultations
- Send secure payment links for outstanding invoices
- Direct patients to your Patient Portal to book and pay online
The MidexPRO Patient Portal allows patients to book and pay for appointments 24/7, 365 days a year. Outstanding invoices can be paid securely, and patient accounts update automatically.
This seamless integration between Diary, SMS and Patient Portal creates a complete communication and booking ecosystem, all within one system.
Improve Sustainability
Using SMS reminders alongside your Diary can:
- Significantly reduce no-shows
- Allow cancelled slots to be rebooked quickly
- Cut paper usage
It’s estimated that 40% of landfill waste is paper. By replacing postal reminders with SMS, your practice reduces its environmental impact while modernising communication.
Better for your business.
Better for your patients.
Better for the environment.
Designed for Medical Professionals
MidexPRO is one of the UK’s leading Practice Management Software providers. The team thinks like doctors, not computer technicians, ensuring the system is intuitive, efficient and suitable for all medical specialities, secretaries and hospital groups.
We are passionate about helping practices:
- Protect revenue
- Reduce admin time
- Improve communication
- Run clinics efficiently
Try It Free for 30 Days
We offer a FREE 30-day trial of the full system, including access to our Support Team and a full demonstration of the features available.
Even if you’re simply exploring alternative software providers, the trial gives you clear insight into what’s possible.
To find out more about adding the Diary and SMS features to your MidexPRO package:
- Visit MidexPRO.com
- Call us on 0330 999 3399
- Email support@midexpro.com
We look forward to helping your practice run smarter, more efficiently, and more profitably.