The Team
Meet Our Team
In today’s vast and dynamic world, businesses strive to find pioneering people who are passionate about the work they do
We are lucky to have a team that ticks that box, easily. A combined passion for service delivery and innovative ideas helps to keep MidexPRO fresh and relevant for today’s busy medical industry.
Meet the people behind MidexPRO
At Work
Gary Parker is the Managing Director of MidexPRO. Gary started with MidexPRO back in 2007 when he was the main contact for Support on the long since retired Windows version of the software. ‘Having started on the bottom rung, I am very aware of the importance of Customer Service and that’s a key objective that the team deliver at all times. Nothing pleases me more than when we receive an email or a call from one of our clients commenting on the great Support they have received.’
At Play
As a lifelong Tottenham season ticket holder, I love trekking around Europe watching my beloved Spurs and when I am not doing that, I can be found cycling on my road bike, raising money for Prostate Cancer. I take part in the London to Amsterdam ride every year as part of the team ‘Football to Amsterdam’ event organised by Prostate Cancer UK.’
At Work
Gary Parker is the Managing Director of MidexPRO. Gary started with MidexPRO back in 2007 when he was the main contact for Support on the long since retired Windows version of the software. ‘Having started on the bottom rung, I am very aware of the importance of Customer Service and that’s a key objective that the team deliver at all times. Nothing pleases me more than when we receive an email or a call from one of our clients commenting on the great Support they have received.’
At Play
As a lifelong Tottenham season ticket holder, I love trekking around Europe watching my beloved Spurs and when I am not doing that, I can be found cycling on my road bike, raising money for Prostate Cancer. I take part in the London to Amsterdam ride every year as part of the team ‘Football to Amsterdam’ event organised by Prostate Cancer UK.’
At Work
Caroline is a Director at MidexPRO. She brings over 25 years of Strategic Management and Leadership skills to the company from working with Media Groups, including Global & BBC.
At Play
If there’s music, I’m singing! If there’s a dance floor, I’m dancing! I do love watercolor or acrylic painting, which allows me to be creative, and walking, helps me to relax. Time with family and friends makes me happy and I do enjoy a nice sunny holiday.’
At Work
Caroline is a Director at MidexPRO. She brings over 25 years of Strategic Management and Leadership skills to the company from working with Media Groups, including Global & BBC.
At Play
If there’s music, I’m singing! If there’s a dance floor, I’m dancing! I do love watercolor or acrylic painting, which allows me to be creative, and walking, helps me to relax. Time with family and friends makes me happy and I do enjoy a nice sunny holiday.’
At Work
Lisa is the Operations Manager at MidexPRO. She brings over 25 years of leadership and customer service experience which she’s crafted during her time at media and health organisations. Lisa’s all about development and enjoys working closely with teams on personal and team development as well as with clients and partners on business growth opportunities.
At Play
I have several passions including two British Shorthair cats. My husband David and I love to travel which supports our other love food! I’m lucky enough to live in a beautiful part of the country and enjoy long walks and Sunday pub lunches, especially when lunch is followed by a Formula One Race!
At Work
Lisa is the Operations Manager at MidexPRO. She brings over 25 years of leadership and customer service experience which she’s crafted during her time at media and health organisations. Lisa’s all about development and enjoys working closely with teams on personal and team development as well as with clients and partners on business growth opportunities.
At Play
I have several passions including two British Shorthair cats. My husband David and I love to travel which supports our other love food! I’m lucky enough to live in a beautiful part of the country and enjoy long walks and Sunday pub lunches, especially when lunch is followed by a Formula One Race!
At Work
Adam is the Infrastructure Manager. His role mainly focuses on the maintenance and foundations of MidexPRO. Adam works with the Software Team to improve the clients overall experience of the software. His experience in Customer Service, Technology, and the Microsoft Azure platform allows him to deliver the best possible, Software experience. ‘I am also part of the Management team, working with Gary, Caroline, and Nathan to make decisions which impacts new functionality with the overall aim to continue to offer the best Private Practice Management system in the marketplace’.
At Play
Adam likes to spend a lot of his free time, gaming which often involves both Nathan and Dan. Watching TV series & Si-Fi movies is also another one of Adam’s hobbies and if he not doing any of the above, he can be found, catching up with friends at the local pub.
At Work
Adam is the Infrastructure Manager. His role mainly focuses on the maintenance and foundations of MidexPRO. Adam works with the Software Team to improve the clients overall experience of the software. His experience in Customer Service, Technology, and the Microsoft Azure platform allows him to deliver the best possible, Software experience. ‘I am also part of the Management team, working with Gary, Caroline, and Nathan to make decisions which impacts new functionality with the overall aim to continue to offer the best Private Practice Management system in the marketplace’.
At Play
Adam likes to spend a lot of his free time, gaming which often involves both Nathan and Dan. Watching TV series & Si-Fi movies is also another one of Adam’s hobbies and if he not doing any of the above, he can be found, catching up with friends at the local pub.
At Work
Nathan is the Senior Support Desk Analyst and works with Alastair and Dan on the Support Desk. He is responsible for Customer relations and interaction plus works alongside Lisa on the delivery of the design work used for the company’s Marketing activity ‘I really enjoyed interacting with clients to help problem-solving queries or improvements to the software. I use my years of customer service knowledge to help the training of the Support Team improve on current processes. I do enjoy the Marketing aspect of my role too as it enables me to maintain or improve the Website & develop my knowledge of design. Some of my images can been seen on our social media feeds: Twitter, LinkedIn, and Facebook plus the MidexPRO merchandise.’
At Play
In my spare time I play golf with my friends to be social, if you don’t find me on a golf course you will see me spending time with friends and family. I am also a huge supporter of Arsenal FC…Gary has forgiven me for supporting Arsenal, especially as he is a Tottenham Hotspur fan’
At Work
Nathan is the Senior Support Desk Analyst and works with Alastair and Dan on the Support Desk. He is responsible for Customer relations and interaction plus works alongside Lisa on the delivery of the design work used for the company’s Marketing activity ‘I really enjoyed interacting with clients to help problem-solving queries or improvements to the software. I use my years of customer service knowledge to help the training of the Support Team improve on current processes. I do enjoy the Marketing aspect of my role too as it enables me to maintain or improve the Website & develop my knowledge of design. Some of my images can been seen on our social media feeds: Twitter, LinkedIn, and Facebook plus the MidexPRO merchandise.’
At Play
In my spare time I play golf with my friends to be social, if you don’t find me on a golf course you will see me spending time with friends and family. I am also a huge supporter of Arsenal FC…Gary has forgiven me for supporting Arsenal, especially as he is a Tottenham Hotspur fan’
At Work
Daniel is our Client Onboarding Lead & Senior Support Analyst. His main role is to ensure the smooth onboarding of new Clients to MidexPRO if they have data with another provider. He also works with Nathan and Alastair to support clients’ issues and/or questions to make sure they are resolved quickly, with high-quality advice. “I am passionate about Customer Service, and I have made it my focus to provide the best support I possibly can”
At Play
“I have loved computers and gaming from a young age and still do, even my earliest memories are playing racing games. I am also fascinated by movies, and I enjoy going to watch films at the cinema whenever I can as I love to get the full experience. I also have a big passion for Formula 1 and my goal is to visit all of the tracks at least once!”
At Work
Daniel is our Client Onboarding Lead & Senior Support Analyst. His main role is to ensure the smooth onboarding of new Clients to MidexPRO if they have data with another provider. He also works with Nathan and Alastair to support clients’ issues and/or questions to make sure they are resolved quickly, with high-quality advice. “I am passionate about Customer Service, and I have made it my focus to provide the best support I possibly can”
At Play
“I have loved computers and gaming from a young age and still do, even my earliest memories are playing racing games. I am also fascinated by movies, and I enjoy going to watch films at the cinema whenever I can as I love to get the full experience. I also have a big passion for Formula 1 and my goal is to visit all of the tracks at least once!”
At Work
Alastair worked for Global Radio for over 19 years planning major radio campaigns with clients across the South West. His Customer Service skills and great eye for detail, served him well as he aims to bring this vast amount of experience with him to MidexPRO. Alastair is a Support Desk Analyst and works with Nathan and Dan to Support the needs of the clients. His main role is to ensure all User issues and/or questions are resolved quickly, with high-quality, non-jargon advice. ‘I like problem solving and my career to date has given me the tools to use in my current role.’
At Play
I love Arsenal FC and follow football in general, so naturally I want to play whenever possible. I enjoy playing Fantasy Football to show how much I think I know about the Premier League. I love spending time with my family; we like going for walks, playing games, watching films and I love having romantic meals with my partner. My son shares my love of playing Super Mario games and watching Transformers cartoons from the original 80’s version to the Netflix series.
At Work
Alastair worked for Global Radio for over 19 years planning major radio campaigns with clients across the South West. His Customer Service skills and great eye for detail, served him well as he aims to bring this vast amount of experience with him to MidexPRO. Alastair is a Support Desk Analyst and works with Nathan and Dan to Support the needs of the clients. His main role is to ensure all User issues and/or questions are resolved quickly, with high-quality, non-jargon advice. ‘I like problem solving and my career to date has given me the tools to use in my current role.’
At Play
I love Arsenal FC and follow football in general, so naturally I want to play whenever possible. I enjoy playing Fantasy Football to show how much I think I know about the Premier League. I love spending time with my family; we like going for walks, playing games, watching films and I love having romantic meals with my partner. My son shares my love of playing Super Mario games and watching Transformers cartoons from the original 80’s version to the Netflix series.
At Work
Conor is a Software Developer responsible for the day-to-day maintenance and enhancement of the company’s software system. He works closely with Adam, the Infrastructure Manager, to deliver a robust and user-friendly software experience. Conor’s 6 years of experience in maintaining and upgrading multiple internal ERP systems and client-facing systems, including implementing new features and framework upgrades, allows him to deliver high-quality software solutions. When implementing new features, Conor focuses on making them easy to use for the users while ensuring they are as robust as possible.
At Play
Programming has been Conor’s passion for over 14 years, ever since he got his first computer. He enjoys learning about new frameworks and building fun little projects in his free time. When he’s not coding, Conor loves spending quality time with his partner, whether it’s playing video games together, going on walks, or travelling to new places. Conor also appreciates the moments he gets to spend with his family.
At Work
Conor is a Software Developer responsible for the day-to-day maintenance and enhancement of the company’s software system. He works closely with Adam, the Infrastructure Manager, to deliver a robust and user-friendly software experience. Conor’s 6 years of experience in maintaining and upgrading multiple internal ERP systems and client-facing systems, including implementing new features and framework upgrades, allows him to deliver high-quality software solutions. When implementing new features, Conor focuses on making them easy to use for the users while ensuring they are as robust as possible.
At Play
Programming has been Conor’s passion for over 14 years, ever since he got his first computer. He enjoys learning about new frameworks and building fun little projects in his free time. When he’s not coding, Conor loves spending quality time with his partner, whether it’s playing video games together, going on walks, or travelling to new places. Conor also appreciates the moments he gets to spend with his family.