We have noted a lift in patients who are opting to pay for their own treatment rather than using insurance to cover costs or wait for an NHS appointment.
Self-pay income from patients can be of considerable importance to your business and, by ensuring you make it easier for patients to pay, can immediately impact your bottom line.
With an increase in this trend, it is wise to consider what tools MidexPRO has that can help you to build on current and future self-pay income by making it easier for potential and existing patients to do so.
Look at the points below and if you have any questions regarding the tools mentioned, our friendly UK Support team can help answer them and demonstrate the tools mentioned by calling 0330 999 3399 or emailing support@midexpro.com
MidexPRO has MXPAY, MXPORTAL and a fully integrated text messaging service built into the system. Are you using them to support your business strategy?
MXPAY allows for all patient’s payment to be taken and charged through MidexPRO safely and securely avoiding the need to have an external card reader or secondary provider. This is very easily enabled with the MidexPRO Support team and after setting up, will help reduce duplication of process (updating invoices manually) and enable your patients to pay quicker for procedures.
MXPORTAL function allows for patients to view and book appointments via a secure link sent to them. Patients can view their appointment and results history 24/7, 365 days of the year. You set the appointment dates and fees through the diary section on MidexPRO and then patients can use the portal to book and pay for the most convenient date and time open to them.
By linking the portal to your website or on digital letters you’ll make it even easier for patients to make payments. New patient details are captured, and a ‘New Patient’ is created when they book a consultation ready for your admin team. Payments are taken via MXPAY.
Furthermore, we encourage enabling the SMS integration so you can send payment links or reminders for any outstanding payments to your patients. Using the text option with a secure link to MXPORTAL can also be used for chasing payments and not just appointment reminders.
You can read more about all the tools available to you by clicking https://midexpro.com/features/ where you can learn more about MidexPRO as a Private Practice Management software provider.