• Home
  • About MidexPRO
  • Is MidexPRO For You
  • Moving to MidexPRO
  • Features
  • Free Trial
  • Blogs
  • The Team


0330 999 3399



Support@midexpro.com

  • Follow
  • Follow
  • Follow
  • Follow
Login
Please click on the relevant button to login to MidexPRO that matches your Account code
MXP0000 – MXP0250
MXP0251 – MXP0500
MXP0501 – MXP0750
MXP0751 – MXP1000
MXP1001 – MXP1250
MXP1251 – MXP1500
Q

Whereby

by devadmin | May 14, 2021 | blog | 0 comments

The Whereby functionality is available to all MidexPRO Users and is very simple to enable.

Included as part of the MidexPRO offering, the Whereby Video feature allows Consultants and Clinicians the ability to speak directly to a patient from a patient page and make notes regarding the call, within the system, whilst on the call via a secure link.

The time saved from having to use different applications is cut completely and will help to reduce time spent on other administration tasks too.

Used widely by Private GPs, Plastic Surgeons, and Orthopaedic consultants, Whereby videos help to reduce the need for the patient to travel to the clinic or allow for follow-up calls to be completed in the comfort of the patient’s home.

We spoke to Tanya Schuldt, Private Secretary to Mr Jose De Cordova, Plastics, and Mr Jon Shenfine, Gastroenterology about why they use Whereby.

‘Whereby has been very beneficial to help run the Practice’ smoothly.  It still allows you to see Patients if they are sick and unable to come into the Clinic rather than have to re-book patients into the diary. This functionality has allowed my clinicians to do video Consultations through MidexPRO using Whereby, safely and securely. It’s so easy to use and has genuinely helped the business.’  

The same feature can also be accessed via your mobile phone if you have MidexPRO Mobile Optimised, giving you even more opportunities to be available (iOS and Android) Download via the Apple store or Google Play store.

Set up is FREE and easy to do. Simply speak to support@midexpro.com for the next steps or register with Whereby to set up a FREE ‘room’ for calls.

You are sent the secure and individual link, and this is then added to the MidexPRO software which enables video calls to take place.

For any questions relating to this new Feature, click here or call the MidexPRO Support team on 0330 999 3399.

Share This :

List of Popular Blogs

Information

  • Blogs
  • Security
  • Job Vacancies
  • Future Training
  • Moving to MidexPRO
  • Corporate Social Responsibility

About

  • Free Trial
  • Features
  • About MidexPRO
  • Is MidexPRO For You
  • Privacy Statement
  • MidexPRO Disclaimer

External Links

  • Xero
  • Capterra
  • Scan.com
  • Sandison Easson
  • The Doctors Laboratory

Contact Us

Contact MidexPRO

Start Remote Support

Telephone: 0330 999 3399

Email: Support@midexpro.com

MidexPRO is developed by and © Copyright 1993-2023 of: Avebury Computing Ltd, 28 Pure Offices, Kembrey Park, Swindon, Wiltshire, SN2 8BW.
All communications to the above address, Telephone: 0330 999 3399 E-mail: Support@midexpro.com
Registered in England No. 2085400, Registered Office: Avebury Computing Ltd, Hartham Park, Corsham, England, SN13 0RP

  • Follow
  • Follow
  • Follow
  • Follow
Web Design by Four Point Digital

MidexPRO Disclaimer

MidexPRO Disclaimer MidexPRO strongly recommends that you keep all software up to date, including your Microsoft products. Microsoft regularly releases updates for many of their products and MidexPRO recommends that you follow Microsoft advice and install as recommended. Updates to these products will ensure that your MidexPRO package runs effectively and efficiently for you.

MidexPRO is not responsible for the reliability of any data, options advice or statements made by third party companies. Downloads from these sites are the copyright of those sites.

System requirements

Recommended Screen Resolution

1280 x 720 (This is the smallest screen resolution that MidexPRO supports excluding Mobile and Tablets)

Browser Support
  • Safari
  • Chrome
  • Firefox
  • Edge
    OS Support
    • Windows 8
    • Windows 8.1
    • Windows 10
    • Windows 11
    • MAC OS compatible with MidexPRO Click here

    Please note: Word processing only works with word 2016 and higher. Office 365 is highly recommended.

    MidexPRO requires your internet speed to run at a minimum of 10megabytes download and a minimum of
    5 megabytes upload.

    If you use Kaspersky Anti-Virus software, you may find difficulty using all the features within MidexPRO. This anti-virus software, blocks certain content.

    Last review April 2023

    Q